| 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 |

 

  • 2016

    • March 29, 2016

    • New Participant Website Troubleshooting Guide

      Recently we have made significant upgrades to our participant website. As a result of these upgrades, a small percentage of users may experience minor issues upon accessing the upgraded site for the first time. If you experience any issues with the upgraded site, please reference this troubleshooting guide.

    • March 8, 2016

    • New Participant Website Sneak Preview

      BPAS is pleased to roll out a sneak preview of our enhanced participant website, which will be implemented over the next two weeks. This is phase two of a four part web initiative currently underway, which began with launch of the Participant Education Center in December. The new site is very intuitive and will not require much explanation for participants. Highlights include an improved overall look; moving to a panel / widget concept for easy navigation; adding a 5 year balance history chart; adding a direct link to find participant statements and the Guidance Plus™ planning tool; an enhanced participant messaging area; much better integration with the Participant Education Center and Market Dashboard; and improvements to the look of many pages and reports. We are excited about these enhancements, and look forward to making additional upgrades later this year.

      To view the sneak preview, please click here.

    • January 14, 2016

    • Guided tour of the Participant Education Center

      To showcase the features of the new PEC to participants, plan sponsors and financial intermediary partners, we are pleased to roll out this multimedia video.

  • 2015

    • December 30, 2015

    • Participant Education Center (PEC) Rollout

      BPAS is pleased to roll out the Participant Education Center (PEC) – a significant upgrade to the participant education and engagement campaign within the Roadways to Retirement program. For details on this exciting new site, please click here.

    • December 11, 2015

    • Federated Automated Cash Management Trust Fund

      The Federated Automated Cash Management Trust Fund is undergoing a fund liquidation. For full details, please see the memo in the resource center of the Participant site.

    • December 7, 2015

    • Year end capital gains – an important note !

      The year end capital gain process is underway once again. Since participants often ask questions when they see share prices fluctuate coincident with capital gain distributions, BPAS  has prepared this memo to better explain the process.

    • October 26, 2015

    • New Frequently Asked Question (FAQ) Document

      Retirement plans come with their fair share of questions. From how to receive login help, to requesting loans or distributions -- the list can go on and on. We’ve taken record of these inquiries over time, and created an FAQ to address the most common questions we receive. The FAQ is now available in the Resource Center of the Participant and Plan Sponsor websites, and will be updated over time with additional information.

    • September 22, 2015

    • BPAS Retire - Mobile App For iOS and Android

      BPAS is pleased to unveil version 1.0 of our mobile app for both Android and iPhone devices. The mobile app complements the features of the participant website (which is also fully accessible via mobile device) for inquiries and account-level information. Please see this link for instructions.

    • August 26, 2015

    • Mutual fund family delays in issuing prices

      During volatile investment markets over the last 2 weeks, a number of mutual funds have been unable to issue prices accurately, or within a timeframe to support same day/late day trading. For additional details on this matter, please see select teh following link: Mutual Fund Family Pricing Memo.

     

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  • 2014

    • December 10, 2014

    • Year end capital gains – an important note !

      The year end capital gain process is underway once again. Since participants often ask questions when they see share prices fluctuate coincident with capital gain distributions, BPAS  has prepared this memo to better explain the process.

    • August 27, 2014

    • Special Notice on Vanguard Funds

      As of October, 2014, Vanguard Funds is making changes to its share class structure, converting many investors to Admiral shares.  An updated 404a5 notice has been prepared for all applicable clients regarding this transition.  To see this notice, please visit the participant or sponsor website resource center.

    • January 15, 2014

    • BPAS announces Go Green Email Campaign

      To benefit plan sponsors and participants, BPAS pleased to announce our Go Green email campaign. For information on program rules and important caveats, please click here.

     

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  • 2013

    • December 16, 2013

    • Year end capital gains – an important note !

      The year end capital gain process is underway once again. Since participants often ask questions when they see share prices fluctuate coincident with capital gain distributions, BPAS  has prepared this memo to better explain the process.

    • May 28, 2013

    • BPAS invites participants to Go Green !

      In response to client requests, BPAS is pleased to announce our Go Green initiative. Over the next two weeks, we will roll out a new feature in the participant website which allows participants to opt out of mailed quarterly statements in favor of electronic delivery. Participants who select this option will no longer receive printed quarterly statements in the mail, but will receive an email notification when a new quarterly statement has been posted to their quarterly statement archive (found in the Resource Center of the participant website). Additional details on this feature will be found in the participant website when the feature is activated in each retirement plan. Note: This feature will also be helpful as we work to expand electronic communication of certain required notices in the future.

    • April 29, 2013

    • BPAS enhances pie chart functionality in participant website

      BPAS is pleased to announce several enhancements to the pie chart functionality within our participant website. This announcement provides details.

    • April 23, 2013

    • Introducing the Participant Feedback Center

      BPAS is pleased to roll out the Participant Feedback Center within the Resource Center of our participant website. This online survey allows participants to provide feedback on any element of our product, including interactions with our Call Center, the participant website and more. To view the Participant Feedback Center, please log onto the participant website, select the Resource Center, then see the first link under “Surveys”. This link also appears in the Resource Center of the plan sponsor website.

    • March 28, 2013

    • Update on enhanced participant statements 

      As stated in our bulletin board entry of March 7, 2013, BPAS is in the process of updating our look for quarterly participant statements. The attached memo provides a sample of the new format for hard copy statements as of 3/31/2013, then move to the new format for electronic and hard copy statements, beginning with April 30th and future statement periods.

      We are excited about the new statement project and additional enhancements being rolled out in the coming quarters.  As always, if you have questions, please contact BPAS.

    • March 7, 2013

    • BPAS announces enhancements to quarterly statements

      BPAS is pleased to announce certain enhancements and changes to our quarterly participant statements beginning with the 3/31/2013 statement cycle. The attached memo summarizes these enhancements for the benefit of clients.  Please stay tuned for additional enhancements in the coming months, including an expanded e-delivery option for participants and much more.

    • February 14, 2013

    • BPAS announces enhancements to our plan sponsor and participant websites

      As of today, BPAS is pleased to roll out a batch of enhancements to our participant and plan sponsor websites. This communication provides a short overview. Additional batches of enhancements will be rolled out periodically throughout 2013. Please see this bulletin board for further updates.

     

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  • 2012

    • August 30, 2012

    • As participants receive the annual 404a-5 notice or see certain changes to quarterly statements, they may have questions regarding fees. BPAS has prepared this presentation to answer many basic questions regarding Regulation 404a-5.

     

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  • 2011

    • December 30, 2011

    • Year end capital gains - an important note

      The year end capital gain process is underway once again. Since participants often ask questions when they see share prices fluctuate associated with capital gain distributions, please see this memo for full details on the process.

    • November 17, 2011

    • New education tool: The Financial Resource Center

      No matter where you are in life, the more you know about handling your finances, the better your chances of reaching your goals — whatever they may be. A new car…your first home…college for the kids…a fulfilling and financially secure retirement. The Financial Resource Center has the information and tools you need. To view this tool, please see the Education Section of the website (found in the Resource Center).

    • August 4, 2011

    • Expanded fund research library

      BPAS is pleased to unveil a significant upgrade to the fund research library within our participant, plan sponsor and financial intermediary websites. Please see this announcement for full details.

    • June 6, 2011

    • Effective today, BPAS is pleased to launch a new education library for plans that include employee pre-tax contributions (401(k), 403(b), 1165(e), 457, etc). This new library includes three multimedia presentations delivered through Brainshark ™ . This includes a generic enrollment meeting presentation (Roadways to Retirement), a presentation for ongoing considerations ( “A Pause Along Your Journey”), and our quarterly market update. These presentations can be found in the first section of the Resource Center in the new participant and plan sponsor websites, and also at www.bpas.com/gt.

      Please look for additional education content posted to this site in the coming weeks.

    • April 27, 2011

    • New times for afternoon cutoff and website refresh

      BPAS is pleased to announce that we have moved the time for our daily website refresh. Previously, our website refresh took place at approximately 5:00 AM EST; this process will now begin at approximately 1:00 AM EST. In addition, starting on April 27th, we will move our afternoon cutoff time from 3:45 PM EST to 4:00 PM EST (the time of market close). We hope these changes provide additional value to our plan sponsor and participant clients.

     

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  • 2010

    • December 30, 2010

    • Year end capital gains - an important note

      The year end capital gain process is underway once again. Since participants often ask questions when they see share prices fluctuate associated with capital gain distributions, please see this memo for full details on the process.

    • July 16, 2010

    • BPAS announces major website upgrade

      For more details regarding this announcement, please select the following link.

    • April 27, 2010

    • Change in the management of the SMART Funds®

      Hand Benefits & Trust Company is pleased to announce, effective May 1, 2010, a change in the management of the SMART Funds® series of collective investment funds. For more details regarding this announcement, please select the following link.

    • March 8, 2010

    • BPAS announces later cutoff time

      This product announcement provides details on our new cutoff time for web and voice response transactions, and coming enhancements regarding Straight-Through-Processing. To read the announcement, please click here.

     

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  • 2009

    • November 9, 2009

    • Economic & Market Review presentation now available

      As an additional resource to clients, BPAS is pleased to roll out the Economic & Market Review presentation within our plan sponsor and participant websites. Hosted by Lou Iovannone of BPAS Philadelphia, this presentation provides an update on recent economic trends and conditions in the investment markets. The presentation is deployed using streaming video technology provided by Brainshark™. We hope the presentation will be useful – providing additional perspective on the investment markets so participants can make informed investment decisions.

      To view the presentation, please click the following link - Economic & Market Review presentation. This link will also appear within the Education Tab of the plan sponsor and participant websites.

    • November 9, 2009

    • Federated announces revised date for fund reorganization

      Federated has communicated a date change for the reorganization of the Federated International Equity Fund into the Federated International Leaders Fund. Please select the following link to read additional information including revised dates and trading parameters.

    • July 21, 2009

    • Important Fund Merger Information

      Notice to participants: An unusually large number of fund mergers have been announced for Q3, 2009; BPAS will be processing these changes automatically in coordination with the mutual fund families. To see the full list of fund mergers, please select one of the following links. More information on the specific changes can be found at fund family websites. Please note, Franklin Templeton funds are undergoing a name change only.

    • May 13, 2009

    • A Guided Tour of the Participant Website

      As an added resource to clients, BPA is pleased to roll out our Guided Tour of the Participant Website. A link to this page can be found at the login area of the participant website, or at http://www.bpas.com/GT.  The page includes 12 short video clips covering the most commonly used features of the site – including viewing account balances, making investment changes, initiating loan and distribution paperwork, conducting research through the Market Dashboard and other topics. We hope the Guided Tour will be useful for new plan participants as they enroll in the plan and as a ‘refresher course’ for existing participants. Video clips are deployed through Camtasia™ and include both audio and video.

    • April 15, 2009

    • BPA Rolls Out Enhanced Login

      BPA is pleased to roll out another website enhancement – our Enhanced Login feature. Please review the attached product announcement for details; this enhancement will become available in early May.

    • April 9, 2009

    • Reserve Solutions, Inc changes name to Access Control Advantage, Inc.

      ReserveSolutions, Inc., the provider of the ReservePlus Loan Program , has changed its name to Access Control Advantage, Inc. (ACA) to more effectively identify their unique purpose. Similarly, the ReservePlus Loan Program name has changed to Access Control Advantage.   They have upgraded their systems and made other important enhancements to their website, now available at www.ACAonline.com.   Please select the following link for more information.

    • March 2, 2009

    • Janus Funds - Name Changes

      Effective Friday, February 27, 2009 the Janus Fundamental Equity Fund and the INTECH Risk-Managed Stock Fund will be renamed. These are fund name renames only; both CUSIP and QUOTRON information will remain the same. To view additional details, please select the following link.

    • February 17,2009

    • Goldman Sachs Structure Small Value – Reverse Share Split

      Goldman Sachs recently initiated a reverse share split on the Structure Small Cap Value Fund. While the total dollar value of participant accounts was not impacted by the split, the fund’s net asset value and the total number of shares held would have been directly impacted by the 7 to 1 ratio involved in the split. Please see the attached memo from Goldman Sachs for full details on this process by selecting the following link. BPA has made the corresponding adjustments within our recordkeeping system.

    • January 26, 2009

    • BPA is pleased to announce some significant enhancements to our Fund Research page within the participant and plan sponsor websites. This component of our website is offered through Newkirk Fund Central™ -- licensed by BPA from Newkirk Products, Inc (NPI).

      Following are some of the enhancements made to this page as of January, 2009 (per NPI):

      • Longer performance histories. Revised fund pages display performance originating from the oldest share class and re-calculated by Morningstar to reflect the expenses of each share class. The result will be longer performance histories for many funds. We’ve also added calendar-year performance for the past ten years for the fund and its benchmark.
      • Expanded fund-related fee information. The new fund pages will continue to include the gross expense ratio as required by regulations, but also will display the net expense ratio (in response to client requests), management fee, 12b-1 fee, and other expenses. Although the new fee disclosure regulations remain in flux, this information will be helpful to plan sponsors and participants in better understanding the expense structure of various funds.
      • New asset allocation and additional fund composition data. Previously, fund pages displayed one set of composition data – largest holdings, asset allocation, equity sectors, regional breakdown, or bond diversification – for each fund. The new fund pages display the asset allocation for each fund, as well as an additional set of composition data from largest holdings, equity sectors, regional breakdown, country breakdown, bond quality breakdown, bond maturity breakdown, and bond sectors.
      • Enhanced fund-characteristic information. The pages include the management style (active or passive) for all funds, as well as 30-day yields and duration for bond funds, average market cap and number of securities for stock funds, and seven-day yields for money market funds. In addition, fund pages will display the Morningstar Category, 3-Year Risk Rating, and 3-Year Performance Rating, where available.

      To see the new information, please visit the participant website, select the “Fund Research” link within the Account Inquiry tab, then select the Web Link column for any fund in the table.

      We hope you find these enhancements helpful as you continue to research funds and make investment decisions within your account.

     

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  • 2008

    • August 22, 2008

    • Masterypoint on the Participant Website

      BPAH is pleased to announce the rollout of Masterypoint – a comprehensive investment education and guidance suite within our participant website. Masterypoint serves as a replacement and upgrade of our previous education application, and is available to all plans and participants as of August 22, 2008.

      To access Masterypoint, please visit the Education tab of the participant website and select the first link on the navigation bar. (The site can also be found within the education tab of the plan sponsor website). The site consists of several modules:

      • Education module – This module helps employees understand the basics of retirement investing -- including such topics as average life expectancy, the effects of inflation, realities of Social Security, the benefits of pre-tax investing, tax-deferred compounding, rollovers and other topics. It also helps de-mystify the subject of investments – discussing key asset classes and their performance over time, active versus passive management, the different types of investment risk and investing for the future.
      • Building module – This module helps the participant construct a retirement income strategy through a hands-on working session. The employee is asked to complete a planning worksheet to provide various data inputs. The application will then help the employee determine whether or not they are on track in their retirement journey. This includes a recommended course of action, including the amount the participant should be saving, an appropriate timeframe for retirement and a set of sample portfolios based on the results of a risk questionnaire and other factors. This part of the application should be considered “investment guidance”.
      • Additional planning tools – Masterypoint also includes a calculator for loans outside of the retirement plan, a paycheck calculator to illustrate the effect of before-tax savings on the employee’s take home pay, a retirement plan loan calculator to determine the total cost of a retirement plan loan, and a college planning module.

      This website enhancement is provided to clients at no cost. We encourage participants to take full advantage of this new program to make the most out of their retirement journey

    • August 11, 2008

    • Year To Date Deposits by Source Report

      This new report in the Account Inquiry tab of the participant website allows the participant to see the total deposits that have been made to their account on a year-to-date basis, broken down for the various money sources within the plan (employee pre-tax, Roth, rollover, company matching, profit sharing, etc) . The report includes the total amount contributed year-to-date for each source, as well as the amount of the last deposit for each source and the date it traded into the account. This information can be useful as part of your overall retirement planning efforts.

      Year To Date Personalized Rate of Return

      This new report in the Account Inquiry tab of the participant website allows the participant to visualize the year-to-date performance of their account, updated through the present day. While the personalized rate of return calculation included in quarterly statements is more precise (and there are several basis caveats to this report), the report makes it easy to assess your year-to-date investment results as part of an overall asset allocation strategy.

    • June 23, 2008

    • New Inception-To Date Statement Report Now Available

      BPAH is pleased to announce a new report in the Account Inquiry tab of the participant website. The inception to date statement now comes in two formats – one showing results by investment and a second version illustrating results by source (or money type) within the plan. These reports allow you to visualize total activity within your account since it was first placed on the BPAH system. The Inception to Date Statement (by source) report allows you to see the total contributions made to your account from each source (employee pre-tax, Roth, rollover, employer matching, profit sharing, etc) as well as the total earnings that have accumulated in each source since inception. This can be a helpful way to visualize the overall progress being made within your account over time.

      In addition, we have made some changes to make the Activity History report easier to use, and extended the date range for this report.

      We hope these changes are helpful as you use the participant website.

    • June 17, 2008

    • New Loan Request Process

      Effective June 17th, 2008, BPAH is pleased to announce a new feature to further automate the loan request process for plans that offer traditional loans. As before, participants will be able to perform loan availability and modeling within the participant website where the Plan permits. However, the loan paperwork will now be available directly in the participant website, where it can be printed, completed, signed and faxed back to BPAH for processing.

      How it works:

      • The participant models a loan by going to the “Request Changes” tab and choosing “Loan Modeling” on the left navigational strip (no change).
      • The loan choices available in the plan will be displayed, including the ability to print the form, or have it mailed if a printer is not available to the participant.
      • Once the terms of the loan modeling are satisfactory, the participant may choose “Submit Loan Forms Request”.
      • The application and amortization schedule will be generated and posted to the “Mail Tab” of the website in a PDF file within minutes.
      • The entire application can then be printed, completed, signed, and faxed or mailed to BPA for processing.

      Additional notes:

      • If participants do not have a printer available, they can access the website later from another computer that has a printer, and print the paperwork from the Mail Tab.

      • If participants do not have internet access, our current process will still apply: a participant would call the automated Voice Response Unit (VRU), or our CSR team to request loan paperwork and have it mailed to their home address.
      • If participants need assistance from HR to initiate a loan request, the same steps can be completed by HR through the plan sponsor website. (This will be particularly helpful in loan requests where a “time crunch” is involved).
      • For a sample of what the new dynamic forms package looks like, please click the following links: Sample Loan Application and Sample Amortization Schedule.

      By making the loan paperwork available immediately and eliminating mailing time (potentially in two directions), this should reduce loan turnaround time significantly. We hope you find the new feature helpful. We look forward to expanding this functionality to other types of withdrawal requests in the future. Please continue to check the Participant and Plan Sponsor Bulletin Boards for announcements as additional product enhancements are made.

    • April 10, 2008

    • AIM Fund CUSIP Changes and Fund Name Changes.

      AIM has announced cusip and fund name changes , that will take effect on April 30, 2008 and May 1, 2008 as outlined here. Select the links below for details.

      • Effective April 30, 2008 AIM Dynamics Fund and AIM Summit Fund will have new CUSIP numbers.
      • Effective April 30, 2008 AIM Total Return Bond Fund and AIM Intermediate Government Fund will have new names.  The CUSIPs will remain the same
      • Effective May 1, 2008 AIM Global Aggressive Growth Fund will have a new name.  The CUSIP will remain the same.

      If you have any questions, please contact Invesco Aim Dealer Services at 800-949-4246.

    • April 7, 2008

    • Dreyfus has made the following announcements regarding mergers of the below mentioned funds.

      Effective April 25, 2008 the Dreyfus Premier Managed Income fund will merge into the Dreyfus Intermediate Term Income Fund. Upon the merger on April 25, 2008, the Intermediate Term Income Fund will change its name to Dreyfus Premier Intermediate Term Income Fund.

      Also effective April 25, 2008, the Dreyfus Founders Balanced Fund, will be merging into the DreyfusLifeTime Growth and Income Fund.

     

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  • 2007

    • March 31,2007

    • Federated International Small Company Fund changes name

      Effective March 31, 2008 the Federated International Small Company fund will undergo a name change to Federated International Small-Mid Company Fund. The ticker symbol for this fund (ISCAX, or as applicable to the share class) will remain the same. For additional information on this fund, please visit www.federatedinvestors.com.

    • March 19,2007

    • Important notice: Excelsior Funds becoming Columbia Funds

      During 2007, the Excelsior family of funds was acquired by Columbia Funds. As of 3/28/2008, the Excelsior Funds will undergo a name change from “Excelsior” to “Columbia”. Ticker symbols for these funds will remain the same, but fund CUSIPs are changing, and certain share class names will be modified as well. Of particular note in the BPAH platform is Excelsior Value & Restructuring (ticker symbol UMBIX). This fund will be renamed as the Columbia Value & Restructuring Fund, using the same ticker symbol. Note that the 60 day trading restriction that existed with UMBIX (and many other Excelsior Funds, with the exception of certain international funds) will be removed once this transfer is effective.

      For additional information on this fund action, please visit http://www.columbiafunds.com/Excelsior.htm

      This name change will not present any blackout period or other disruption for plan participants.

       

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