Contact Us

Employers/Financial Intermediaries
Each plan at BPA is assigned a dedicated Plan Consultant or Account Rep. This individual is your main point of contact for most matters concerning the plan. If you do not have this person’s contact information, please call the number listed below and ask to be routed to the appropriate person.

Retirement Account

866-401-5272 (toll-free)

315-292-6900

 

Flex Account

1-800-856-3539 (toll-free)

713-460-4850


 
Existing Participants
Customer Service Representatives are available Monday through Friday, 8:30 am to 6:30 pm EST.   If your call is received during non-business hours, you will have the option to leave a voicemail message for a return phone call on the next business day.

Retirement Account

800-530-1272 (toll-free)

315-735-5670

Email

Flex Account

800-856-1816 (toll-free)

713-939-5858

Email